Last updated: 05/15/2025
This Privacy Policy describes how Kordex (“we”, “us”, “our”, or the “Site”) collects, uses, and discloses your personal information when you visit or interact with kordexwear.com or use any of our services (collectively, the “Services”). This policy applies whether you’re a customer, a visitor, or anyone whose personal information we may collect.
By using the Services, you agree to the collection and use of your information in accordance with this policy. If you do not agree, please do not use or access the Services.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or to meet legal, operational, or regulatory requirements. Updates will be posted on this page with the “Last updated” date.
How We Collect and Use Personal Information
Over the past 12 months, we have collected personal information from the following sources:
Information You Provide Directly
- Contact details: name, email, phone, shipping and billing address
- Order details: product info, payment confirmation, shipping info
- Account details: login info (if applicable)
- Support messages: any information you send us directly
Some features may not be available if you choose not to provide certain data.
Information Collected Automatically (Cookies & Usage Data)
We may collect data such as your IP address, browser type, device identifiers, pages viewed, and activity on the Site using cookies, pixels, and similar technologies.
Information from Third Parties
We may collect data from:
- Payment processors (e.g. credit card confirmation, billing info)
- Analytics providers (e.g. site usage and performance)
We treat all such data in accordance with this policy. We are not responsible for the privacy practices of those third parties. Please review their respective privacy policies for more information.
How We Use Your Personal Information
- Order processing: fulfill and ship your orders, send transaction emails
- Account management: create/manage customer profiles
- Customer support: respond to inquiries or resolve issues
- Marketing (if opted in): send emails or promotional messages
- Security: prevent fraud and secure the platform
- Analytics: understand and improve user experience
Cookies
Cookies help us remember preferences, track usage, and personalize content. You can disable cookies via your browser, but certain features may not function properly.
We may also allow trusted third parties to place cookies to help us analyze traffic or display relevant advertising.
Disclosure of Personal Information
We may disclose your personal information:
- When necessary to fulfill your request (e.g., with shipping carriers)
- To trusted service providers under confidentiality agreements
- If legally required (e.g., subpoena or court order)
- In the event of a merger, asset sale, or acquisition
We do not sell your personal data or use sensitive data to infer characteristics.
User-Generated Content
Any content you submit publicly (e.g., reviews) may be visible to others. We are not responsible for how others use this content.
Third-Party Links
Our Site may contain links to third-party sites. We are not responsible for the privacy practices, content, or security of those external websites. Please review their privacy policies before sharing data.
Children’s Privacy
Our services are not intended for children under 16. We do not knowingly collect personal data from minors. If you believe a child has provided us personal information, please contact us for removal.
Security and Data Retention
We use reasonable technical and organizational safeguards to protect your data. However, no system is completely secure. You are responsible for safeguarding your account credentials.
We retain personal information as long as necessary to fulfill orders, comply with legal obligations, and support business operations.
Your Rights
Depending on your location, you may have the right to:
- Access or request a copy of your data
- Request correction or deletion
- Withdraw consent (where applicable)
- Object to certain types of processing
- Opt out of marketing communications
To exercise any of these rights, contact us using the details below. We may request verification of identity before processing requests.
International Transfers
If you are accessing the Site from outside the United States, please be aware your data may be processed and stored on servers located in the U.S. We take reasonable steps to ensure your data is treated securely and in accordance with this Policy.
Contact Us
If you have any questions about this Privacy Policy or wish to exercise your privacy rights, contact:
Email: info@kordexwear.com